Frequently Asked Questions – Marker Boards & Whiteboard Markers
Welcome to Steplo-Office.com’s FAQ page, where we answer all your questions about magnetic whiteboards, glass boards, and whiteboard markers to help you make an informed purchase. Whether you’re setting up a new office or upgrading your workspace, this guide will cover everything you need to know.
General Information:
What is a marker board?
A marker board, commonly known as a whiteboard, is a smooth, non-porous writing surface used with dry-erase markers. It allows for easy writing, erasing, and reusability, making it ideal for meetings, brainstorming, and project tracking.
What are the main differences between a whiteboard and a glass board?
- Traditional Whiteboards: Made of melamine, porcelain, or laminate, more affordable but prone to staining (ghosting) over time.
- Glass Boards: Made of tempered glass, they are stain-resistant, scratch-proof, and offer a sleek, modern look for professional offices.
How long do dry erase markers last?
The lifespan of a dry erase marker depends on usage, storage, and ink quality. On average, they last 2-6 months with frequent use. Proper storage (horizontally and capped tightly) can extend their lifespan.
Whiteboard Features & Benefits:
What’s the difference between a magnetic and non-magnetic whiteboard?
- Magnetic Whiteboards: Have a steel backing that allows you to attach notes, documents, or accessories with magnets.
- Non-Magnetic Whiteboards: Offer the same writing surface but without magnet compatibility, making them lightweight and budget-friendly.
Can I use any marker on a whiteboard?
No, you should only use dry-erase markers. Permanent markers will stain the surface—if used by mistake, you can remove them with rubbing alcohol or a dry-erase marker.
How do I prevent ghosting and stains on my whiteboard?
To prevent ghosting (faint marks left after erasing):
✔ Use high-quality dry erase markers
✔ Erase immediately after meetings or use
✔ Clean weekly with a whiteboard cleaner
✔ Avoid using low-quality or alcohol-based markers
Marker-Related Questions:
What markers work best for whiteboards?
Look for:
✅ Low-odor, non-toxic dry erase markers (safe for office environments)
✅ Fine-tip markers for detailed notes
✅ Bold-tip markers for presentations
✅ Magnetic whiteboard markers for easy storage
How do I remove permanent marker stains from my whiteboard?
Try these simple methods:
🔹 Write over the stain with a dry-erase marker, then wipe it off.
🔹 Use rubbing alcohol or a whiteboard cleaner.
🔹 Apply a magic eraser sponge for tougher stains.
Are dry erase markers safe for office use?
Yes, high-quality low-odor and non-toxic dry erase markers are safe for offices, classrooms, and home offices. Always check product labels to ensure they are free from harmful chemicals.
Installation & Maintenance:
How do I mount a large whiteboard?
Follow these steps:
📌 Use wall anchors and screws for drywall or concrete walls.
📌 Mark drill points with a level to ensure correct placement.
📌 Secure the mounting brackets before hanging the board.
📌 Check for stability before using.
What’s the best way to clean a whiteboard without damaging it?
✔ Use a whiteboard cleaner or mild soapy water.
✔ Avoid abrasive sponges or paper towels that might scratch the surface.
✔ Microfiber cloths work best for streak-free cleaning.
Can I repaint an old whiteboard to make it new again?
Yes! Use whiteboard resurfacing paint or apply a new whiteboard film to refresh an old or stained board.
Customization & Purchasing:
Do you offer custom-sized whiteboards?
Yes! At Steplo-Office.com, we offer custom-sized whiteboards to fit your office needs. Contact us for personalized designs, branding, or unique dimensions.
Can I get a bulk discount for my office or company?
Absolutely! We offer bulk pricing and corporate discounts for offices, schools, and businesses. Reach out for a custom quote.
How do I place an order on steplo-office.com?
🛒 Browse our collection of whiteboards & accessories.
📩 Add items to your cart and proceed to checkout.
📞 Need assistance? Contact our customer support team for personalized guidance!
Troubleshooting & Best Practices:
Why won’t my dry erase marker erase properly?
This happens if:
❌ The marker has dried out—try a fresh one.
❌ The board isn’t cleaned regularly—use a whiteboard cleaner.
❌ The board has absorbed ink over time—try using rubbing alcohol or replace the board if necessary.
How do I store markers to extend their lifespan?
📌 Store markers horizontally to prevent ink from drying out.
📌 Always cap them tightly after use.
📌 Avoid extreme heat or cold, which can affect ink consistency.
What is the best way to transport a large whiteboard safely?
📦 Use protective padding (bubble wrap, foam corners).
🚛 Keep it upright to prevent pressure on the surface.
🔹 Secure it in place with straps if transporting by vehicle.
Need More Help? Contact Us!
If you still have questions about our whiteboards, glass boards, or markers, our team at Steplo-Office.com is here to assist you.
📞 WhatsApp Us: +91-9559-123444
📩 Email Us: help@steplo-office.com
🛒 Shop Now: Click Here
Stay productive with Steplo-Office’s premium whiteboards and markers—designed for smarter work, joyful collaboration, and long-term efficiency! 🚀